Welcome to Your New Digital Banking Experience! 🐝
A Fresh New Way to Bank with CityMark!
The wait is over! Our brand-new Home Banking and Mobile Banking platforms are officially here!
We've made some exciting upgrades to give you a more modern, convenient, and user-friendly banking experience.
Whether you're checking your balance, transferring money, paying bills, or managing your accounts on the go, your new digital banking experience starts right here!
Let's Get You Started!
1. Register for Your New Home Banking
All members must complete a new registration, even if they used our previous Home Banking or Mobile Banking platforms.
Getting started is simple:
Click the Register for Home Banking button below.
Select the new user enrollment option.
Follow the on-screen instructions to verify your identity and establish your login credentials.
Complete any required security verification.
Sign in and start exploring your new digital banking experience!
REGISTER FOR HOMEBANKING!
Your previous Home Banking enrollment will not automatically register you for the new platform.
2. UPDATE TO OUR NEW Mobile App!
Banking on the go just got a whole lot better!
Our new mobile app makes it easy to access your CityMark accounts from your smartphone or tablet.
For Apple Users:
Visit the Apple App Store and UPDATE YOUR CURRENT CityMark mobile banking app.
DOWNLOAD ON THE APP STORE
For Android Users:
Visit Google Play and UPDATE YOUR CURRENT CityMark mobile banking app.
GET IT ON GOOGLE PLAY
Once you've registered, follow the app's instructions to sign in.
Check out our User Videos:
Discover What's New in the Hive!
We've upgraded our technology to make managing your money easier than ever.
A Fresh New Look
Enjoy a redesigned banking experience with easier navigation and a modern layout that makes finding what you need simple.
Your Accounts at a Glance
Quickly view your account balances, recent transactions, and account activity all in one convenient place.
Easy Account Transfers
Move money between eligible CityMark accounts and EXTERNAL ACCOUNTS without having to visit a branch.
Mobile Check Deposit
Deposit eligible checks using your smartphone's camera, without making a trip to the credit union.
Bill Pay
Manage eligible bill payments from one convenient location, making it easier to stay on top of your monthly expenses.
Account Alerts and Notifications
Stay informed about your account activity with available alerts and notifications.
Enhanced Security
Our new platform includes modern security features designed to help protect your personal and financial information.
Feature availability and enrollment requirements may vary by account and device.
Need a Little Help? We've Got You!
Frequently Asked Questions
Do I have to register again?
Yes! Every member who wants to use our new Home Banking or Mobile Banking platform will need to complete the new registration process.
Can I use my old mobile app?
No. Our previous mobile app has been replaced. You'll need to download our new app from the Apple App Store or Google Play Store.
Can I use Home Banking from my computer?
Absolutely! You can access our new Home Banking platform using a supported web browser.
Do I need to register separately for Home Banking and Mobile Banking?
Follow the enrollment instructions provided by the new platform. Once your digital banking profile is established, you can use the supported sign-in process on your devices.
What if I have trouble registering?
Don't worry! Our CityMark team is ready to help. Contact us or stop by your local branch for assistance.
A Few Helpful Tips
Delete or stop using the previous CityMark mobile app to avoid confusion.
Make sure you're downloading the official CityMark app.
Keep your phone's operating system updated.
Never share your password or one-time verification codes.
Bookmark the new Home Banking login page for easy access.
We're Here Every Step of the Way!
We know new technology can take a little getting used to, and our team is happy to help!
Whether you need assistance registering, downloading the app, or learning about the new features, we're just a phone call or branch visit away.
Same CityMark. A Whole New Way to Bank.
We're excited to welcome you to our new digital banking experience.
Happy Banking from Everyone in the Hive! 🐝
Get Familiar with your new APP!
How To Navigate Your Mobile App.